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The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.

Emergency services in Spain

Telephone: 112 (ambulance, fire, police)

Reporting crime

To report a crime, including stolen property and lost or stolen passports, you can file a police report (‘denuncia’) at the nearest station of the:

• National Police (‘Policia Nacional’)
• regional police (‘Ertzaintza’ in the Basque Country, ‘Mossos d’Esquadra’ in Catalonia and ‘Policia Foral’ in Navarre)
• Civil Guard (‘Guardia Civil’)

Some Spanish cities also offer a (‘Servicio de Atención al Turista Extranjero’ or ‘SATE’) where you can report crimes in English.

While in Spain, you can for minor offences such as stolen bags or thefts from your car. If you’ve had belongings stolen, you may need to get a police report for insurance purposes.

If you want to report a violent crime or sexual assault, you must go in person to the nearest police station.Ìý

Contact your travel provider and insurer

Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.

Refunds and changes to travel

For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.

Find out more about changing or cancelling travel plans, including:

• where to get advice if you are in a dispute with a provider
• how to access previous versions of travel advice to support a claim

Support from FCDO

FCDO has guidance on staying safe and what to do if you need help or support abroad, including:

• finding English-speaking ,Ìý ²¹²Ô»åÌýÌýin Spain
• dealing with aÌýdeath in Spain
• ²ú±ð¾±²Ô²µÌýarrested in Spain
• getting help if you’re a victim of crime
• what to do if you’re in hospital
• if you are affected by a crisis, such as a terrorist attack

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Help abroad Ìý

SeeÌýÌýincluding in an emergency.Ìý

Help in the UKÌýÌý

You can call FCDO in London if you need urgent help because something has happened to a friend or relative abroad. Ìý

Telephone: 020 7008 5000 (24 hours) Ìý

Find out about call charges

Get travel advice updates Ìý

Sign up to get email notifications when this travel advice is updated. Ìý

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Risk information for British companies

TheÌýOverseas Business Risk serviceÌýoffers information and advice for British companies operating in Spain on how to manage political, economic, and business security-related risks.