Consultation outcome

Consumer protection: enforcement guidance

From:
Competition and Markets Authority
Published
11 December 2024
Last updated
4 April 2025 鈥� See all updates
This consultation has concluded

Read the full outcome

PDF, 234 KB, 13 pages

Detail of outcome

The Competition and Markets Authority (CMA) has now published its聽consumer protection enforcement guidance.

Feedback received

PDF, 45.5 KB, 1 page

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 311 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 197 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 112 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 160 KB, 8 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 292 KB, 3 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 256 KB, 12 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 172 KB, 1 page

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

PDF, 119 KB, 5 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email general.enquiries@cma.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Detail of feedback received

We received 9 responses to the consultation.

Original consultation

Summary

The CMA consulted on draft guidance that describes the CMA鈥檚 role and powers related to consumer protection.

This consultation was held on .

This consultation ran from
to

Consultation description

The CMA has produced draft guidance on its role and powers related to consumer protection. The draft guidance updates and, once finalised, will replace the existing guidance.

We have provided an update about this consultation and next steps in the .

The draft guidance provides a summary of the CMA鈥檚 consumer investigatory and enforcement powers and functions, including updates introduced by the Digital Markets, Competition and Consumers Act 2024.

Documents

PDF, 178 KB, 7 pages

PDF, 537 KB, 62 pages

Updates to this page

Published 11 December 2024
Last updated 4 April 2025 show all updates

  1. Summary of responses and final outcome published.

  2. First published.

Sign up for emails or print this page