Research and analysis
Inaccurate Self Assessment repayment claims research
Research which explored the drivers and deterrents for Self Assessment customers making inaccurate repayment claims.
Documents
Details
HM Revenue and Customs (HMRC) commissioned independent research agency, NatCen, to undertake qualitative research to understand the drivers and deterrents of making inaccurate Self Assessment repayment claims.
The research comprised of 30 in depth interviews with Self Assessment customers.
Updates to this page
Published 24 April 2025