Protect your charity from fraud
Updated 27 November 2024
Applies to England and Wales
1. What is fraudÂ
Fraud can affect any charity and is one of the most common types of abuse within the sector. As trustees you have a duty to manage your charity’s resources responsibly so it’s important to:Â
- identify the risks of fraud at your charityÂ
- take actions to protect your charityÂ
- check that your actions are workingÂ
In charities, fraud is commonly where someone deceives a charity to get money, information or data. It can take many forms, such as fraud connected with:Â
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- cyber crimeÂ
- tax and Gift AidÂ
- property and investmentsÂ
- charities’ identitiesÂ
Fraud can come from internal and external sources. For example, from employees and volunteers, or from fake requests for funding.
2. If you discover fraud or attempted fraud
If you discover or suspect fraud:
- do not panic. Act quickly – this will help you reduce the harm to your charity
- report it to Action Fraud
- make sure everyone understands what they need to do and follow your charity’s procedures
- preserve evidence and keep a record of what happened and when
- you may need to report it to the Charity Commission. Read our guidance about How to report a serious incident in your charity
- seek legal advice if you need it
It’s important to report fraud and attempted fraud to . They will make sure you get the advice you need. Â
Reporting fraud and attempted fraud helps you get essential advice to get your charity back on track. It also helps build a clearer picture of the scale of fraud affecting the wider sector.Â
It is also important you review how the fraud happened and your charity’s financial controls. This will help you identify possible changes you may need to make to help avoid similar fraud happening again. Â
3. Protect your charityÂ
As charity trustees you must manage your charity’s resources responsibly. Make sure you:Â
- know your responsibilitiesÂ
- have strong financial management and governance at your charityÂ
- understand the risks your charity faces and how it can manage themÂ
- understand your charity’s financial systems and what ‘normal’ looks likeÂ
- promote a culture of fraud awareness at your charityÂ
- take the right actions if you discover fraud
Use our guidance Internal financial controls for charities (CC8) to make sure your charity has suitable controls in place and be satisfied that everyone uses them.
Your charity should have suitable financial controls in place to guard against fraud. The types of controls you need will depend on factors like your charity’s size, how it operates and the types of funds it has.  For example, you will need appropriate controls if you use online banking. Â
Regularly review your charity’s internal financial controls to check that they continue to be the right measures for your charity. Update them if needed. Â
Here are some actions you can take to help you:Â Â
- adopt an anti-fraud policy and promote it, so that everyone at the charity knows the policyÂ
- review your charity’s fraud risks once a year, or after a fraud or attempted fraudÂ
- run checks to satisfy yourselves that your financial controls are being followed Â
- know if your volunteers, employees or trustees do not understand your fraud prevention measures and act on this. For example, do they need training?Â
- understand the risks of cyber fraud and cyber crimeÂ
- complete pre-employment checks on staffÂ
- have a fraud response plan so that everyone knows what to do if they discover fraudÂ
- discuss risks of fraud with organisations that your charity works with or fundsÂ
- report risks and how they are managed in your trustees’ Annual Report. Some charities must do thisÂ
Your charity should promote an anti-fraud culture where:Â
- you promote fraud awareness messages Â
- you encourage people to improve their knowledge about fraud. For example, cyber fraudÂ
- you encourage people to voice concernsÂ
- everyone knows how to raise concerns
You can find further information about:
- having suitable internal financial controls at your charity
- being cyber secure
There are resources available to help you: the website has help on preventing, detecting and responding to fraud.