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Overview

The Armed Forces Covenant is the nation鈥檚 pledge that those who serve or who have served in the armed forces, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services; and that special consideration is appropriate in some cases.

In practice the Covenant focuses on helping members of the armed forces community to have the same access to government and commercial services and products as any other citizen, this includes having a home. A home is not only a source of health and wellbeing but having a secure place to live following service is one of the key elements of a successful transition to a fulfilling civilian life. This importance is reinforced by the inclusion of 鈥淢aking a home in civilian society鈥� as one of the six key themes in the OVA鈥檚 2018

This guide sets out the housing options and support available to veterans, service leaver and service personnel, and their families who live in England or are intending to live in England. It provides short descriptions of each option or service, and provides links to more detailed sources of information.

The guide can also be used by providers of housing and homelessness support services to determine the most appropriate course of action for those being聽supported.

Veterans

A veteran is defined as anyone who has served for at least one day in His Majesty鈥檚 Armed Forces (Regular or Reserves); or Merchant Mariners who have seen duty on legally defined military operations.

Veterans and their families that live or are planning to live in other parts of the UK can access relevant information and support using the links below:

Wales - or

Scotland - or

Northern Ireland - or or

Non-UK veterans

If you are a non-UK veteran and have an indefinite leave to remain in the UK please follow the links below.

If you do not have indefinite leave to remain do not follow the links but instead you should contact Veterans鈥� Gateway. The 24hr support team can be reached in one of the following ways:

Telephone - 0808 802 1212 (this is free from the UK)

Text - 81212

Current circumstances

• If you are using this guide for yourself or your family - please click on the link below that best describes your current circumstances
• If you are聽providing housing or homelessness support or services to an individual or a family - please click on the link that best describes the current circumstance of those you are supporting

I am a veteran: I am homeless or I am at risk of becoming homeless

You may be legally homeless if:

• you鈥檝e no legal right to live in accommodation anywhere in the world
• you cannot get into your home, for example your landlord has locked you out
• it鈥檚 not reasonable to stay in your home, for example you鈥檙e at risk of violence or abuse
• you鈥檙e forced to live apart from your family or people you normally live with because there鈥檚 no suitable accommodation for you
• you鈥檙e living in very poor conditions such as overcrowding

Find out what housing options and support are available for veterans and their families who are homeless or at risk of becoming homeless.

I am a veteran: I am struggling to pay my rent or mortgage

Find out what housing options, advice and support are available for veterans and their families who have concerns about paying their rent or mortgage.

I am a veteran: I am seeking general housing advice

Find out what housing options and general advice are available to veterans and their families.

I am serving personnel: I am not seeking or due to leave

Find out what non-military housing options and advice are available to serving personnel and their families who are not seeking or due to leave service.

I am serving personnel: I am seeking or due to leave

Find out what civilian housing options and advice are available to serving personnel and their families who are seeking or due to leave service.