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You can report suspected notifiable animal diseases and welfare issues 24 hours a day, 7 days a week.

Telephone if you鈥檙e in:

• England: 03000 200 301
• Wales: 03003 038 268

If you鈥檙e in Scotland, contact APHA Field Services Scotland.

Pet travel and quarantine

Telephone: 03000 200 301

Email: pettravel@apha.gov.uk

Open Monday to Friday, 8.30am to 5pm.

Animals and animal products

You can call us Monday to Friday, 8.30am to 5pm.

Get help with:

• notifiable diseases, including TB (bovine tuberculosis)
• imports and exports
• welfare
• registration and licences听

Telephone: 03000 200 301

If you鈥檙e in Wales:

• telephone: 03003 038 268
• email: apha.cymruwales@apha.gov.uk

If you鈥檙e in Scotland, contact APHA Field Services Scotland for help with animals, disease and animal products.

Email APHA

In your email, give as much information as possible. Include relevant details about the animal or plant, your business, the location and any reference numbers.

贰尘补颈濒:听customeradvice@apha.gov.uk

Report disease, welfare issues or invasive non-native species

Get help with:

• bovine TB: TB.Advice@apha.gov.uk
• welfare in transport:听WIT@apha.gov.uk
• bee health:听nbu@apha.gov.uk听
• invasive non-native species, including sightings and breaches of legislation:听NNSI@apha.gov.uk

Import

Get help with:

• imports:听imports@apha.gov.uk
• risk categories:听importsriskmanagement@apha.gov.uk

Export

Get help with:

• pet animals:听petexports@apha.gov.uk
• cattle, pigs, sheep and goats:听Livestockexports@apha.gov.uk
• horses and ponies:听EquineExportsCarlisle@apha.gov.uk
• poultry and hatching eggs, birds, zoo, circus and all other live animals:听liveanimalexports.carlisle@apha.gov.uk
• meat, dairy, fish, fishery, pet food, hides and skins, wool, pharmaceutical and other animal products:听exports@apha.gov.uk
• semen, ova and embryos:听farmandgermcarlisle@apha.gov.uk

Apply, register or get approval for something

Get help with:

• livestock registration (including poultry):听customer.registration@apha.gov.uk
• non-TB animal movement licensing and animal gatherings (excluding birds): CSCOneHealthAGO@apha.gov.uk
• egg marketing:听csconehealtheggmarketing@apha.gov.uk
• compulsory scrapie flocks scheme:听CSCOneHealthAlerts@apha.gov.uk
• site approval and registration for animal byproducts:听CSCOneHealthABP@apha.gov.uk
• wild bird registration:听wildlife.licensing@apha.gov.uk
• ferret, weasel and mink (mustelinae) registration: 听ferret.registration@apha.gov.uk

Artificial breeding controls

贰尘补颈濒:听farmandgermcarlisle@apha.gov.uk

Feed controls and poultry health scheme

贰尘补颈濒:听CSCOneHealthAFC@apha.gov.uk

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Telephone (in England and Wales): 0300 303 0094

on the听National Bee Unit website

Plants and seeds

You can call us Monday to Friday, 9am to 5pm.

For urgent export questions, you can call us Monday to Friday, 7am to 8pm.

Get help with:

• imports and exports
• plant passports
• seed certification and marketing
• plant health services
• notifiable plant pests and diseases
• authorisations relating to plant pests, pathogens, plants, and soil

In England and Wales, Telephone: 03001 000 313

If you鈥檙e in Scotland, .

Email APHA

贰尘补颈濒:听customeradvice@apha.gov.uk

Report disease or invasive non-native species

You can 听using the Tree Alert service.

Get help with:

• invasive non-native species, including sightings and breaches of legislation:听NNSI@apha.gov.uk
• a pest or disease: planthealth.info@apha.gov.uk

Check what to include when reporting suspected plant pests or disease.

Apply, register or get approval for something

Get help with:

• plant passports:听PlantPassportRegistration@apha.gov.uk
• seed certification and licences to market seeds:听seed.cert@apha.gov.uk
• authorisations for pests, pathogens, plants and soil:听PlantHealthLicence@apha.gov.uk
• plant breeders鈥� rights and national lists: pvs.helpdesk@apha.gov.uk

Imports

贰尘补颈濒:听phsi-importers@apha.gov.uk

Exports

Get help with:

• plant products:听phastplantproducts@apha.gov.uk
• the PHEATS scheme:听PHEATS@apha.gov.uk
• plants and seeds:听planthealth.info@apha.gov.uk

Endangered plant and animal species (CITES)

Get help with endangered plant and animal species (CITES):

• telephone: 0117 372 3700
• email:听wildlife.licensing@apha.gov.uk

Get technical help using IPAFFS, Plant Health Export Service and EHC Online

For help using IPAFFS (Import of products, animals, food and feed system), the PHES (Plant Health Export Service) or EHCO (Export Health Certificates Online):

• telephone: 03300 416 999
• email: APHAServiceDesk@apha.gov.uk

Report fraud and non-compliance

Report fraud and corruption

You must send a report to APHA if you know or suspect that someone has committed fraud, bribery or corruption in relation to the safeguarding of animal and plant health.

Report non-compliance

You can also report someone for not complying with the rules for animal welfare and plant and bee controls.

Email: intelunit@apha.gov.uk

Other APHA services

Vets

Find out how to contact APHA if you鈥檙e a vet.

APHA Scientific

Commercial products and services are offered by APHA Scientific.

贰尘补颈濒:听aphascientific@apha.gov.uk

Disinfectant approvals

贰尘补颈濒:听disinfectant@apha.gov.uk

GM inspections

Get help with investigations and inspections into genetically modified releases into the environment, including seeds, fish and animals but excluding food.

Telephone: 02080 262 466

贰尘补颈濒:听gm-inspec@apha.gov.uk

Call charges

Find out about call charges

Complaints

Send a complaint to APHA听