PGµç×Ó

You might be able to negotiate a settlement using mediation. This is when an impartial professional (the mediator) helps both sides work out an agreement. It’s confidential and usually quicker and cheaper than going to court. .

You can also get free advice from the on issues like:

• service charges
• extending your lease
• buying the freehold

Apply to a tribunal

You can apply to a tribunal if you’re in a dispute with your landlord about, for example:

• service or administration charges
• the cost of building insurance
• the appointment of a manager
• Right to Manage
• the breach of a lease
• varying a lease
• recognising a tenants’ association
• buying the freehold
• extending the lease

Apply to the if you’re in Wales.