Tax credits overpayments
If you cannot afford your repayments
You can ask to repay what you owe over a longer period of time if you鈥檙e having financial difficulty. This will mean you pay less each week or month.
You may be asked about:
- any savings and income you have - including benefits and pensions
- your living expenses - including rent, mortgage or childcare payments and household costs
- any other repayments you have to make - including loans, credit cards and utility bill repayments
How you ask for your repayments to be reconsidered depends on whether you get Universal Credit or not.
If you get Universal Credit
Contact the Department for Work and Pensions (DWP) Debt Management centre if you cannot afford your repayments.
DWP Debt Management contact centre
Telephone: 0800 916 0647
Textphone: 0800 916 0651
(if you cannot hear or speak on the phone): 18001 then 0800 916 0647
for British Sign Language (BSL) users -
Calling from abroad: +44 (0)161 904 1233
Monday to Friday, 8am to 7.30pm
Find out about call charges
If you do not get Universal Credit
Call the tax credits payments helpline to ask HMRC to reconsider.
If you鈥檝e received a 鈥楾C1131鈥� letter, this means your debt has passed to DWP. Call the DWP Debt Management contact centre to discuss your options. Call if you鈥檙e in Northern Ireland.